Personal Shopper

Personal Shopper

Job Summary of Personal Shopper:

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working to meet Membership goals. Maintains safety by adhering to standards, procedures, and guidelines, including safety sweeps and proper handling of hazardous materials. Fulfills Member orders and ensures accuracy in order picking, wrapping, and palletizing. Assists with Member needs by promoting products, resolving issues, and ensuring a high level of customer service.

Job Duties and Responsibilities of Personal Shopper:

• Provide information on Membership benefits, process Memberships, upgrades, and credit accounts.
• Participate in sales and marketing events to support Membership growth.
• Ensure safety by conducting safety sweeps, adhering to guidelines, and reporting unsafe conditions.
• Fulfill Member Fax ’n Pull and Click ’n Pull orders by reviewing, pulling, scanning, and palletizing items.
• Assist with purchasing decisions, locate merchandise, and resolve Member issues and concerns.
• Collaborate with managers, co-workers, and customers to complete work assignments and meet expectations.
• Follow company policies and procedures to ensure compliance with ethics and integrity standards.

Leadership Expectations:

• Respect for the Individual: Embrace differences and foster a workplace where associates feel seen and supported.
• Respect for the Individual: Work as a team, communicate with impact and motivate others.
• Act with Integrity: Maintain high standards of integrity, ethics, and compliance.
• Service to the Customer/Member: Deliver results while putting the customer first.
• Strive for Excellence: Display curiosity, learn from feedback, and drive continuous improvements.

Benefits of Personal Shopper:

• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, and bereavement leave.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U – a company-paid education benefit program for associates.

Salary:

• Hourly wage range: $18.00 to $25.00*
• Additional compensation may range from $0.35 to $3.00 per hour, depending on schedule, location, or specific work performed.

About Sam’s Club:

Sam Walton opened the first Sam’s Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam’s Club has rapidly expanded, with over 600 clubs in the U.S. and 100 clubs internationally. Sam’s Club helps make saving simple by offering affordable wholesale merchandise to families and small business owners.